How to request deletion
In the app
- Open Atpin and tap your photo to open Profile.
- In the Company group, tap Delete my account.
- Type DELETE and tap Request deletion. Your company admins are told, and Profile shows the status until the deletion is done. You also get a notification when it is complete.
By email
Write to imazynecom@gmail.com from the Google email address you use with Atpin, with the subject “Delete my Atpin account”. Tell us which company or companies you use Atpin with. We may ask you to confirm the request from inside the app so nobody can delete your account by pretending to be you.
Through your employer
Your HR or company admin can close your membership at any time. Closing it ends your access to that company; it does not delete your records there (see below).
What we delete
| Data | What happens |
|---|---|
| Your Atpin sign-in | The link between your Google account and Atpin is removed, so you can no longer sign in. |
| Push tokens and paired computers | Deleted, and paired Atpin Desktop devices are revoked. |
| Location consent and pending location points | Deleted. Raw location points are also removed automatically after 90 days. |
| Notification inbox and preferences | Deleted. |
| Your profile photo and personal details you added | Deleted, unless your employer must keep them as part of your employment record (see below). |
| App lock PIN | Lives only on your phone. It is removed when you sign out or uninstall the app. |
What your employer may keep
Your employer is the Data Fiduciary for your work records. Indian labour, tax and social security laws can require it to keep some of them after you leave. These records may be kept for as long as your employer decides and the law requires:
- attendance, leave, overtime and correction history;
- salary, payroll and payslips;
- identity and bank documents needed for payroll and statutory filings;
- computer monitoring data, until the retention period your employer set ends (30 days by default).
We pass your deletion request to each employer you work with. When the employer confirms, or its retention period ends, we delete the records from the live system.
How long it takes
- We confirm receipt within 3 working days.
- Data we control is deleted from the live system within 30 days.
- Encrypted backups are not edited one person at a time. Deleted data leaves them as they rotate out: daily backups after 7 days, weekly after 4 weeks, monthly after 6 months.
Uninstalling the app does not delete your account. Questions: imazynecom@gmail.com. See also the privacy policy.